In previous months, we discussed the roles of enterprise information architecture and enterprise architecture in the success of enterprise portals. In this and the following months, we will review some enterprise portal case studies. These are drawn from the winners of DCI's Annual Portal Excellence Awards for 2001. This month, we review the winner of the e-Business Portal category: Herman Miller's MySIGN Supplier Portal, built with SAP TopTier (now owned by SAP Portals, Inc). The following is drawn directly from their winning submission entered in December 2000 for the 2001 Annual Portal Excellence Awards.

Clicks-and-bricks retailer Herman Miller does most of its business selling high-end, preassembled office furniture. With a global presence in over 40 countries and nearly $2 billion in revenue during fiscal 2000, Herman Miller has been working with TopTier's e-Business Integration Portal for the past 18 months as an integral component of an aggressive five- year plan to double the revenue of its business. By streamlining operations and compressing time to market, Herman Miller plans on doubling its throughput without the need for additional material planners, trucks or square foot of warehouse space.

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