September 11, 2001. The day the world was changed forever. The day America lost its innocence. The day that rearranged our priorities. That day causes us to rethink who we are, what our purpose is and how we should live and work. We must not hoard information for our own selfish benefit, we must share information appropriately for the good of all, and now in ways required for the security of all. The lessons that apply to national security have ramification for enterprises, large and small.

I am writing this on December 11. I paused for a few moments at 8:46 am EST before beginning my journey from Brentwood, Tennessee, to Anchorage, Alaska, to work with one of my long-term clients, the Bureau of Land Management. At that precise moment three months earlier, the passengers of ill-fated AA Flight 11 ended their journey, not as they planned, but in the beginning of what was to become a wrenching nightmare of horror. My thoughts and prayers went out to those more than three thousand persons whose lives were snuffed out in that moment or in the minutes to follow. My thoughts and prayers were and continue to be with the families and loved ones for the grief they will bear for the rest of their lives. My prayers and thoughts also go out to the countless thousands of others who, as a result of this tragedy, became jobless, had their livelihoods reduced or lost their sense of security. Godspeed to all wrestling with their own pilgrimages to get back to some sense of normalcy in their lives.

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