...We shall rise to meet the dawning of a new era - a new order of peace and prosperity in which lion and hyena come together in a great and glorious future. Follow me, and you shall never go hungry again.

This famous speech (and one not often quoted in business publications) by Scar in The Lion King refers to a changing of the guard, new leadership and a new direction - a new era in which two groups who have been enemies will come together and live peacefully. First, the laws of nature would never allow this to occur in the animal kingdom; second, this was an animated movie where the animals talked; and third, in the end, this did not work out. What sticks in my head is the parallel with the lions and the hyenas to companies' IT organizations and the business users they support. (Depending on where you sit will determine whether you view yourself as a lion or hyena.) These two groups seem to be continually at odds. The business users make unrealistic requests, and IT is not responsive to the users' needs.

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