Digital dashboard, executive cockpit, business flight deck. While these may sound like terms from the training manual at the air force academy or a commercial flight simulator, today they are standard vernacular from the virtual glass house to the boardroom.
While CEOs and senior executives endeavor to steer through an era of turbulence and economic uncertainty by leveraging data assets to cut costs and improve operational efficiency, data derivatives such as key performance indicators (KPIs), customer metrics, operational benchmarks and balanced scorecards are becoming common at successful organizations. Gauges, meters, stoplights, interactive charts and alerts are now standard for monitoring and proactively managing business.
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