The balanced scorecard remains a critical tool in employee performance measurement for world-class companies and smaller organizations alike. According to a recent study from research and consulting firm Best Practices, LLC, the benefits of improved performance measurement go beyond employee performance measurement and also include effective development and communication of corporate goals, enhanced customer service and management and focused strategy deployment.

"Developing a Balanced Scorecard of Performance Measures," at http://www3.best-in-class.com/rr260.htm is a benchmarking study from Best Practices, LLC, that reveals how executives design, refine and use a balanced scorecard of performance measures to meet strategic business objectives. Some examples include:

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