James Taylor VP of Product Marketing Enterprise Decision Management Fair Isaac
A great deal of attention this year has focused on the quality of corporate decision-making - or the lack thereof. Harvard Business Review recently devoted most of an issue to examining proper executive strategies. A more telling indictment of the operational status quo might come from the popularity of the long-running comic strip "Dilbert," in which bureaucracy and pomposity turn an office into an insane asylum of bad decisions. In the real world, there is a lengthy continuum of situational decisions reaching from upper and midlevel executives to front-line business rules that oblige action on myriad details of business - all intended to turn strategy into policy. James Taylor, vice president of product marketing for Enterprise Decision Management at Fair Isaac, works in this realm of technology, thinks about it, reads about it and blogs about it. DM Review Editorial Director Jim Ericson recently sat down with him to hash out some of the basics.
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