This is the seventh in a series of columns on Stephen Covey's The 7 Habits of Highly Effective People and what they mean for information professionals. Habit 4, "Think Win/Win" is vital to every information professional who seeks enterprise information resource management, value chain optimization or information quality. Last month, we described various styles of human interaction with examples of their outcomes in information work. Because Win/Win is so vital to enterprise information resource management or in information quality (IQ), this month we describe some of the dynamics of making "Think Win/Win or No Deal" a habit.

The six styles of human interaction are Win/Win, Win/Lose, Lose/Win, Lose/Lose, Win and Win/Win or No Deal. For a description of each style, please see my August column.

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