I am committed to my mission of helping organizations implement sound quality management principles to information. This month I describe W. Edwards Deming's 14 Points of Management Transformation and how they apply to information quality (IQ) to help you sort the "wheat from the chaff."1 The following is a summary of the 14 Points of Information Quality.

If you understand the fundamental principles of quality management and apply it to information, you will not be led astray by misleading and deficient processes proposed in the name of information quality. What do you think? Let me hear at Larry.English@infoimpact.com.

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