Wakefield, Mass., Sept. 22, 1999 - Tessera Enterprise Systems, Inc. announced the launch of its eCRM Service offerings, enabling complete enterprise customer relationship management (eCRM) across all customer touchpoints, including the Web. In August, Tessera announced the formation of Tessera eRelationships.com, the company's new corporate division dedicated to delivering the power of customer relationship management to the ebusiness marketplace.
Building on Tessera's track record in designing and deploying enterprise-class relationship management solutions for Fortune 1000 organizations, Tessera eRelationship.com focuses on bridging the gap between classic customer relationship management tools, techniques and business practices and those required to take advantage of the Internet. Tessera has introduced three core service offerings dedicated to facilitating complete eCRM: eVision, eInsight and eCommunicate.
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