Teneros has revealed new research indicating that despite the clear and serious impact of email downtime on productivity, most companies are not taking adequate action to prevent outages.

The new study, conducted by King Research and sponsored by Teneros, surveyed 220 IT professionals responsible for messaging systems in mid-market companies. The goal was to gather data on the activities and products that IT teams are using to ensure messaging continuity, as well as to investigate key challenges faced by the individuals responsible for keeping their corporate email up and running. Nearly 80 percent of respondents use Microsoft Exchange in their organization.

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