March 31, 2008 - TELUS established IBM Cognos 8 Business Intelligence (BI) software as its enterprise-wide standard for performance reporting, analysis, event and metrics management.


TELUS recently set out to simplify its BI tools into a single standard giving key team members a complete and consistent view. It sought a single BI solution that could pull and report on data from a variety of heterogeneous systems and transform what was disparate data into consumable performance information for improved business insight and proactive business management.


Cognos’ reporting, analysis, event management and scorecarding capabilities were selected to serve as a holistic performance management layer working in concert with the strategic investments TELUS made in key corporate data sources.


With Cognos’ BI capabilities as the standard reporting and analysis front-end, TELUS executives and business managers will ultimately have a single, integrated view of financial, sales, customer supply chain and marketing information.


“We originally went looking for a vendor to create a self-service reporting environment giving us a snapshot view of all our strategic sources of information. We needed the system to gather business information from any place, at any time, without placing a huge burden on IT for report creation and manual analysis," said Simon Gratton, TELUS director of Business Transformation. “This enhancement will ensure key decisions are made based on consistent and current business information.”

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