Cbeyond is a provider of integrated communications and IT services to more than 40,000 small businesses. As the only telecommunications service provider focused solely on serving small businesses, Cbeyonds mission is to deliver "big business" communications services to small business customers at prices they can afford.
Cbeyond has grown dramatically in recent years and found that its system of using spreadsheets for reporting, planning and budgeting had become antiquated. We were dealing with over 50 cost centers, half of which had location designations, and we were collecting and aggregating hundreds of Excel spreadsheets for revenue planning; cost of goods (COGS); selling, general and administrative expenses (SG&As) and capital expenditures (CAPEX). It is estimated that 70 percent of our time was dedicated to checking, cross checking and validating the output, which didnt allow us time for analysis. When we had the time, it was extremely cumbersome to get the data we wanted because we had to extract and then manipulate it in order to put it in a useable format.
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