Trends indicate that the role of the IT manager requires more focus on business strategy and less time spent on end-user service in today's age of widespread technology, according to Paragon Development Systems (PDS), one of Wisconsin's leading providers of IT services and products. 

"Companies are beginning to realize that their IT professionals can be indispensable in identifying and pursuing competitive advantages if given the freedom and time to do so," said Austin Park, vice president of Infrastructure Services for PDS. "More and more, successes or failures in business hinge on technology, so why shouldn't IT managers spend their time focusing on business rather than putting out fires."

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