Aberdeen Group recently completed primary research into enterprises' experiences implementing expense management automation (EMA) solutions. A major finding: far too many companies have neglected to carefully track, manage and optimize employee-initiated expenses on travel and entertainment (T&E).

Furthermore, even after early adopters of Web-based EMA tools streamline their T&E expense processes, many still hesitate to discuss their situations publicly because they have just begun to understand these costs. Aberdeen, however, sees the opportunity to better manage employee-initiated expenses as too big to keep quiet about.

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