According to a recent survey conducted by a leading analyst firm in the messaging space, the total cost of ownership (TCO) for email archiving is often significantly higher for in-house solutions than for an outsourced option. The survey, conducted by Osterman Research for email archiving provider Fortiva, reveals the TCO for maintaining an in-house archiving capability is $4.53 per user per month for a mid-sized organization over a three-year period. This works out to be 26 per cent higher than Fortiva's managed email archiving solution, which provides similar capacity at a cost $3.58 per user per month.

The survey also found that those who are planning on implementing an email archiving solution are underestimating how much IT labor will cost. Organizations without an email archiving system in place expected the labor component to be half of their total costs, while those who have actually deployed an archiving solution said labor costs accounted for two-thirds of their total costs.

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