Information technology departments are overburdened with routine computing infrastructure management tasks that limit their ability to help enterprises meet business objectives, according to a new survey from Terraspring, Inc.

"Given the current economic climate in which most IT departments are being asked to do more with less, there is a real need for a new way to manage data center infrastructure," says Bill Martorelli, vice president of e-services and sourcing at Hurwitz Group. "Software that enables intelligent infrastructures is one key to fixing these costly, but solvable problems." Specific survey results reveal that:

  • 65 percent of those polled said their current method of building infrastructures could be improved.
  • 32 percent said it regularly takes between two and three weeks to configure a 10-server test and staging farm.
  • 78 percent said they purchase additional servers when they need to create a new server environment, rather than tapping into existing IT resources.
  • 35 percent said they spend half their time working on managing their existing computing environments. An additional 30 percent said they spend close to 40 percent of their time on the simple management of their infrastructure.
  • Respondents listed maintaining software upgrades, preparing for a disaster, and reconfiguring computing equipment as their top time and budget challenges.
  • More than 21 percent of respondents polled said that they spend over half their IT budgets on configuring computing environments, while another 43 percent spend over 30 percent of their budgets.
  • Respondents put self-healing infrastructures and the ability to rapidly reconfigure, repurpose and flex resources as the most wanted items on their IT "wish lists."


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