BACKGROUND: Stock100.com is the first company on the World Wide Web to offer highly sophisticated yet easy-to-use investment intelligence tools for professional and individual investors. The site features a five-day forecast on all major U.S. markets and validates the accuracy of its forecasts by posting the results. Stock100.com has 21,000 registered users who generate more than 200,000 hits per day.
PLATFORMS: NetFORCE is attached to a network with four servers running on a Windows NT operating system.
PROBLEM SOLVED: In order to deliver faster and more reliable Web site performance and an improved Internet experience for site visitors, we needed to relocate file service operations from our Web servers to dedicated appliances, such as NetFORCE by Procom. By adding NetFORCE to our infrastructure, we were able to add an extra level of reliability to ensure our customers have uninterrupted access to vital forecasts and the investment tools that the site offers.
PRODUCT FUNCTIONALITY: Since installing NetFORCE, it has performed flawlessly. It is exactly what we expected with no problems. The most important aspect of NetFORCE is its reliability, an absolute must for a mission- critical operation like ours. NetFORCE minimizes downtime when adding capacity and can recover easily from hardware failures.
STRENGTHS: NetFORCE's reliability, for us, is its biggest strength. It provides the storage capabilities that we need without having to take it offline for repairs or upgrades. It has performed flawlessly, keeping our site up and running on a 24x7 basis. Our visitors expect to find the information they are looking for when they need it. Procom NetFORCE has allowed us to be able to deliver on that front. This combination of reliability, scalability, speed, shareability and simplicity makes NetFORCE a superior product.
WEAKNESSES: An initial concern with choosing NetFORCE was the uncertainty of how a network attached storage (NAS) device would perform. With so many options in storage these days, we wanted to be sure that a NAS appliance would not only suit our needs today, but would still be a dominant structure in the future as well. After meeting with the folks at Procom, we were convinced NetFORCE would not only provide the reliability we were looking for now, but would also be a device that we could rely upon into the future.
SELECTION CRITERIA: Obviously, reliability was a key factor in choosing NetFORCE. The thing is built like a tank. But NetFORCE also outpaced its competition in terms of delivering high performance, simplicity of use and low cost of ownership. NetFORCE provided a true plug-and-play solution that was the best overall product for the money.
DELIVERABLES: What NetFORCE delivers is unparalleled reliable service. We cannot afford to have our Web site go offline for extended periods of time, and NetFORCE hasn't let us down. It has handled the massive workload that we have placed upon it without even a hiccup. It provides sustained throughput, offers resource sharing on a cross-platform basis and ease of management.
VENDOR SUPPORT: Procom stands behind its product and has offered us more support than we have needed thus far. The addition of the device into our network went extremely well, and the Procom technicians made sure that we understood NetFORCE's features.
DOCUMENTATION: The company supplied users' manuals and provides a technical support number in case of problems or questions.
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