At Nationwide, they have a different and somewhat counter-intuitive philosophy for software development, explains Guru Vasudeva, SVP and CTO of Nationwide. He describes it as sort of a mashup up of agile, lean software development (Lean) and capability maturity model integration (CMMI) philosophies.

“In financial services and insurance, customers don’t really touch and feel our products,” Vasudeva says. “It’s a highly information-centric business, and as a result, system development and maintenance is really the manufacturing part of the organization. To be really good at it, we have embraced Agile, Lean and CMMI philosophies to get good at software engineering, and we have seen significant success with that.”

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