CIOs are often relied upon to determine how open source fits into an organization’s future initiatives. For most IT projects, this boils down to pinpointing where they should land on the spectrum between directly leveraging open source software and just buying an off-the-shelf product.

Like choosing between a bespoke suit or buying one from a retailer off-the-rack, a clear decision must be made up front to properly balance between a desire to avoid vendor lock-in and the cost and complexity of a tailored solution. Using open source technology introduces two main issues:

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