Social networking, in whatever form it finally decides to adopt, is here to stay. Whether you believe in the blog as a means for an individual to publish their undiluted thoughts on a subject or see the blog morphing to becoming something that is more formally reviewed and published, the idea has stuck with us. The idea of a Wiki has also stuck with us – not as another attempt to top Wikipedia, but as a means of bringing together thoughts from a disparate group of people in a meaningful way. Instant messaging has been around for a while now and is the preferred means of communication for many younger workers in companies. VoIP has taken up a noticeable degree of many organizations’ data bandwidth, both at the LAN and WAN levels. Then, we have the external networking sites – the likes of LinkedIn and Plaxo, being replaced in the individual’s favorites by FaceBook and MySpace, which in turn address new entrants on a daily basis.

The stated aim from many vendors in communication and collaboration market, along with the perception from the users has been that technology will make everything far simpler – at least eventually. The problem for the moment seems to be technology is just making things worse. New technologies don’t replace old ones; they just increase the number of possible tools, while increasing the volume and type of information that needs capturing and storing.

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