Saugatuck's most recent Web survey research indicates that small and mid-sized businesses (SMBs) are nearly twice as likely to commit business-critical operations to software-as-a-service (SaaS) than large enterprises.

R esponses from more than 150 U.S. business and IT executives surveyed in January 2006 indicate that SMBs intend to use SaaS for core, business-critical operations at a much higher rate than do large enterprises. The trend is clear: SMB executives are embracing SaaS as a business-critical, strategic investment at a much greater rate than are executives of larger enterprises.

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