Siebel Systems, Inc., a provider of customer-facing solutions, announced more than 100 million end users worldwide are utilizing its Siebel Self-Service applications. The end users are customers of some of the world's leading communications, energy, financial services, healthcare and manufacturing organizations. Siebel Self-Service and eBilling solutions have enabled more than 80 organizations, including BT, Sempra Energy, U.S. Department of Education, Verizon Wireless and many others to provide online customer self-service, which enables their customers to view and pay bills, make changes to their accounts, and order new products and services online.
Siebel Self-Service has proven successful across the globe in over 20 countries and nine languages, with client organizations achieving superior customer service through self-service as a strategic differentiator. Siebel Systems is the only software vendor to achieve this level of success. Siebel Self-Service complements Siebel CRM, allowing organizations to consistently and effectively manage client relationships across all channels.
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