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Siebel Systems Launches Global Business Process Outsourcing Alliance Program

Published
  • August 27 2004, 1:00am EDT
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Siebel Systems, Inc., a leading provider of business applications software, announced the launch of its Global Business Process Outsourcing (BPO) Alliance Program. This new program expands Siebel Systems' Global Alliance Program to deliver product, maintenance and support offerings that meet the needs of its alliance partners in the BPO marketplace. The addition of the Global BPO Alliance Program enhances Siebel's alliance programs to cover the full spectrum of technology partners - more than 750 partners with expertise in consulting, software, hardware platforms and services that meet the needs of Siebel Systems customers worldwide.

Siebel's Global BPO Alliance Program offers participants flexible pricing, inventory management and support models that enhance the ability of outsourcing partners to meet their clients' demands by offering creative pricing structures that directly correlate benefit with expense. The program requires a separate authorization process and is open to Siebel partners that are market leaders in providing outsourcing services to their customers.

As part of the program, Siebel Systems will team with its partners to define the relationships, resources and processes to create a shared presence in the BPO marketplace and will leverage each other's strengths and capabilities. As a result, Siebel and its Global BPO Alliance Partners will architect industry-oriented product and services solutions and shared customers will gain access to agile approaches to conducting business, reduce total cost of service delivery, and gain the ability to access required CRM technology on a utility basis.

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