Siebel Systems, Inc. and IBM Corp. announced they have designed a new on demand hosted customer relationship management (CRM) service. Together, the two companies will jointly develop, market, sell, deliver and service Siebel CRM OnDemand, a new offering specifically designed to meet the growing market demand for fast, easy, and affordable CRM. Individuals and companies can sign up for Siebel CRM OnDemand for a monthly subscription price of $70 per user at www.crmondemand.com.

Designed for the on demand era, Siebel CRM OnDemand is as easy to use and configure as a Web site. It is a high-availability Internet utility that enables customers to start with a small CRM project, with practically zero start-up time, deploy rapidly, and grow the system as needs change over time. With Siebel CRM OnDemand, individuals and companies can manage contacts, sales opportunities, products, prices, competitors, events, marketing campaigns and customer service requests.

Siebel CRM OnDemand is an enterprise-class CRM application available to everyone on the Web, allowing organizations to generate more sales leads, enhance lead qualification and management, improve sales forecasting, shorten sales cycles, and provide improved customer service. With built-in analytics, all sales, marketing, and service professionals can immediately act on relevant business, customer, and market events. The net result is that companies can close more business with more satisfied customers in less time. Siebel CRM OnDemand is the industry's first and only hosted CRM solution that offers both seamless integration and automated migration to an on-premise Siebel CRM application.

Siebel CRM OnDemand leverages the domain expertise and vast resources of CRM market leader Siebel Systems and IBM's expertise in delivering complete business processes over the Internet coupled with world-class service and support. With 2 million live users, Siebel Systems is the trusted partner and CRM advisor to more than 3,500 organizations worldwide. As the world's leading provider of Web hosting and largest technology company, IBM offers services that provide unparalleled scalability, reliability and availability.

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access