Cost benefits, business transformation and reengineering activities have underlined the remarkable growth of global shared services and outsourcing (SSO) over the past decade. The need to focus on core business activities to remain competitive has propelled global companies to rapidly develop SSO operations.

The Frost & Sullivan study on Global SSO Hub Potential Analysis surveyed more than 300 of the Global Fortune 500 companies across seven verticals to understand the factors influencing their SSO decisions.

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