Although e-business and e-commerce address business processes, they require technological advancements in terms of process integration, database technologies, application servers, security, Internet-enablement and platform management to improve their capabilities. Given that packaged enterprise applications are the focal point of an enterprise's information technology (IT) strategy, this article examines the infrastructure necessary to optimize, integrate and extend those applications to support new business processes and devices into the 21st century. Let's start with a fairly safe prediction: The Internet is not going to decrease in size or popularity in 2001, and companies will continue striving to improve their business processes. Let's go out on a limb on the following technologies.
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