In a report released last week, Aberdeen Group, a leading market analysis and positioning services firm, examines how solutions developed to support the execution and control of services-centric organizations have grown and adopted to the different types of organizations they serve.
The report, “Services Execution and Control — Solution Buyer’s Guide,” evaluates three different types of solutions under the umbrella name Services Execution and Control (SEC). SEC solutions include project portfolio management (PPM), professional services automation (PSA), and enterprise service automation (ESA). These solutions provide greater visibility into operations, giving executives the tools to better plan, sell, execute, charge and analyze services- and project-based work. The report distinguishes between solution types. It also differentiates the solutions provided by 37 independent software vendors (ISVs) to enable organizations to make a better decision on which solutions to consider for purchase.
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