Seagate Software, the maker of Crystal Reports, announced that Tom Marcucella of Boston Properties is the winner of the “Are You a Hero?” reporting contest. The winning report, which enables Boston Properties to provide first-rate service to its customers, was created using Seagate Crystal Reports and Lotus Notes.

The “Are You a Hero?” contest challenged customers and business partners to create powerful reports against their Lotus Notes or Domino data with either Seagate Crystal Reports or Seagate Analysis. The winner received an all- expenses paid trip for two to Lotus DevCon in San Francisco in June 2000. Using Seagate Crystal Reports against Lotus Notes data, Marcucella solved a complex business problem by developing a concise and easy-to-use report that allows property managers to monitor the more than 70,000 tenant service requests received from 1,400 tenants and analyze trends for the buildings' specific needs.

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