When patients check in to Brigham and Women's Hospital (BWH), a nonprofit teaching affiliate of Harvard Medical School in Boston, they are often treated with the latest medical technology, from 3-D diagnostic imaging to robotic cardiac surgery. Advanced technology, in the hands of BWH's skilled healthcare professionals, helps improve patient health and deliver positive results.

So when BWH needed to improve the health and quality of its own internal operations, it was natural that technology would play a key role. BWH has turned to SAS, the leader in business intelligence (BI), to power its acclaimed performance management efforts. Using SAS Performance Management for Healthcare, a software solution that specifically targets the needs of healthcare providers, BWH has created a culture of data transparency, increased accountability and improved performance.

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