Salesforce.com unveiled this week Salesforce Communities, which allows organizations to create private social communities to connect with customers and partners. Salesforce Communities will combine social networking features such as profiles, real-time feeds, trending topics, recommendations and influence measurement, with the business information and processes in the Salesforce customer-relationship management system.
The company says Salesforce Communities, built on the cloud-based Salesforce Platform, enables enterprises to deliver new levels of collaboration and productivity through custom, branded communities.
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