February 1, 2012 – With its first release since acquiring Assistly, Salesforce.com wants to tap into the social and mobile sales needs of millions of small to mid-sized businesses.

The cloud customer relationship management vendor this week launched Desk.com, an on-demand customer service and marketing platform based on a software as a service backdrop established in an earlier offering from Assistly.

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access