Salesforce has launched Desk.com App Hub -- which is designed to help small and midsize (SMB) companies deliver better customer service and, by extension, a better customer experience.
The new App Hub is a "one-stop shop for SMBs to easily access more than 50 partner apps that help them enhance the customer service experience and accelerate growth," Salesforce said in a prepared statement. The apps manage everything from e-commerce and email marketing, to telephony and text messaging support. Salesforce senior VP Leyla Seka oversees the new Desk.com business.
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