REVIEWER: Dawn Conant, director of business intelligence for Tickets.com, Inc.
BACKGROUND: Tickets.com, Inc. is a leading business- to-business ticketing solutions provider for live events. The company facilitates the sale of tickets by enabling venues and entertainment organizations with proprietary and cutting-edge software, retail outlets, call centers, and interactive voice response (IVR) systems. Tickets.com builds private-label ticketing gateways to enable live entertainment organizations with e-commerce distribution platforms. The company also sells tickets directly to consumers, providing tickets and information on virtually all events and entertainment organizations, as well as offering related products and services. Tickets.com's automated ticketing solutions are used by thousands of entertainment organizations such as leading performing arts centers, professional sports organizations and various stadiums and arenas in the United States, Canada, Europe, Australia and Latin America. Tickets.com is the official ticket supplier for the 2002 Olympic Winter Games, as well as the exclusive online ticketing solutions provider for MLB Advanced Media.
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