August 25, 2011 – Business performance management success reached a plateau in the last four years, with disappointment from enterprises lingering at 13 percent as more look to software as a service for business applications, according to a new survey.
BPM Partners compiled a report on business performance expectations and implementations during the year with information officers at more than 350 enterprises, one-third consisting of organizations with fewer than 1,000 employees and 79 percent in all from North America. Manufacturing and financial services led the respondents’ industries.
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