"Does IT Matter?" While considerable difference of opinion about this issue exists among many business leaders, new research finds a conclusive answer. The best companies clearly use information technology (IT) as a strategic enabler to create competitive advantage, according to the latest Book of Numbers findings from The Hackett Group, a strategic advisory firm and an Answerthink company.
But Hackett's research, which is based on an analysis of its extensive knowledge repository of benchmark data from over 2,100 companies worldwide, finds that world-class IT organizations - those which achieve peak efficiency and effectiveness in Hackett's IT benchmark studies - spend percent more per end-user on IT operations than typical companies. For a typical Fortune 500 company with a world-class IT function, this translates into increased IT spending of $29 million/year relative to their peers.
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