The increased use of mobile devices is among the key factors driving DevOps strategies at organizations, according to new research conducted by Vanson Bourne and commissioned by CA Technologies.

The study, “TechInsights Report: What Smart Businesses Know About DevOps,” shows that 52 percent of the 1,300 senior IT decision-makers surveyed in 21 countries in May through July 2013 say the growing use of mobile devices is a major driving force for DevOps, a methodology that helps foster collaboration between development teams and people who maintain apps in production environments.

The increase of mobile devices was the third highest factor, behind the need to improved customer experience (68 percent) and the need for greater collaboration between development and operations teams (61 percent).

Survey respondents say they have experienced anywhere from a 17 percent to 23 percent improvement in business in the form of increased revenue, faster time to market, improved competitive positioning and enhanced customer experience, as a result of DevOps efforts. Nearly all (99 percent) of U.S. respondents recognize a greater need for DevOps strategies now than before.

“In today’s world of mobile apps and online consumer reviews, companies are under enormous pressure to deliver higher quality applications faster than ever before,” Shridhar Mittal, general manager, Application Delivery at CA Technologies, said in a statement. “Companies [that] have been around for more than 20 [to] 30 years face big challenges as they have legacy systems. Those who are willing to undergo internal transformation can win the competition in the fast-changing markets.”

More than 70 percent of the respondents anticipate investing in new tools and training for development and operations personnel, while 53 percent foresee having to hire new personnel with the necessary skills, according to the survey.