Remote access to systems, data critical for employee retention

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The ability to work remotely has gone from being a perk to a necessity for many people, according to a new study by Softchoice, an IT managed services provider.

The report, based on a survey of 1,000 full-time North American office workers who use a computer or mobile device for the majority of their work day, found that 85 percent expect their employers to provide technology that allows them to work from wherever they choose.

Remote work capabilities are critical to employee retention, according to the study. Employees would take increased remote work opportunity over an increase in pay, with 74 percent saying they would quit their jobs to work for an organization that would allow them to work remotely more often, even if their salary stayed the same.

Automation boosts productivity, but scares some workers, the report said. While 69 percent of employees say office automation tools have positively impacted their productivity, nearly one in four feel their job is in danger of being replaced entirely by technology within five years.

While 83 percent of employees use technology to collaborate in real time with people in different locations, 78 percent of them say they experience frequent technical difficulties that impact the collaborative experience.

“It has never been more challenging, but also more important, for organizations to deliver what employees want,” said Francis Li, vice president of IT at Softchoice. “Cloud, mobile and unified communications technology continues to break down siloes and help employees to be more productive and collaborative from wherever they do their best work.

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