September 29, 2008 - QuadraMed Corporation is adding InterSystems DeepSee embedded real-time business intelligence (BI) software to a new hospital registration auditing and quality improvement application.


QuadraMed is a leader in developing IT solutions that enable health care organizations to increase transparency, profitability, quality and safety in today's care delivery process.


"With DeepSee, InterSystems is providing its application partners with a truly powerful technology that delivers competitive advantage," said Jim Klein, QuadraMed senior vice president and CTO. "We decided to be an early adopter of this technology so we can leverage it in our health care software products as soon as possible."


DeepSee is technology that enables developers to enhance transactional applications so they can provide real-time BI to decision-makers. With DeepSee, application developers build interactive dashboards that are graphical displays of key performance indicators (KPIs). Because these dashboards are embedded within applications, DeepSee makes it easy for users to access vital enterprise information.


In addition to DeepSee, InterSystems' product line includes the InterSystems CACHÉ high-performance object database, InterSystems HealthShare platform for regional and national electronic health records and InterSystems Ensemble rapid integration platform.


Enhancing QuadraMed’s hospital revenue cycle solutions with real-time BI is a definite priority, according to Klein. "Patient registration is a complex process that involves a wide range of rules. For example hospitals file claims with multiple insurance organizations, including Medicare and Medicaid, based on information largely provided during registration." he explained.


DeepSee makes it possible to dynamically monitor data quality, throughput and backlog as well as to change data rules and work assignments in real time. Supervisors can also use the information provided by DeepSee's business activity monitoring to identify personnel who are having problems in resolving data issues and to provide them with additional training.

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