The University of Georgia is one of the largest employers in Athens, Georgia. The employment department may have more than 300 job vacancies at any given time, with an average of 15 to 20 applicants per open position. Some vacancies may have more than 200 applicants. Our departmental mission is to ensure that all of these applications are routed and tracked efficiently throughout the screening and referral process. We keep the applicants' records active for six months, and then inactivate the data records in our system. If an applicant is hired, the applicant data is available for transfer into the employee database.

We also perform a variety of list management services, such as fulfilling requests for mailing labels. Interpreting data and providing answers to all sorts of questions raised by managers throughout the university is another segment of our service objective. For instance, a manager may require salary range data for groups of employees, or we may have to create Equal Employment Opportunity (EEO) reports on hiring statistics. We want to respond to these requests quickly, accurately and cost-effectively.

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