alfabet Inc. announced Release 4.1 of planningIT for architecture-driven IT planning and management. This new release includes new features aimed at enhancing the user experience and supporting the IT organization in effective governance. Automated Data Quality Management ensures a reliable information base for decisions on architectural changes. The product’s powerful automated workflow capabilities have been extended to include Interactive Workflow Diagrams and Escalation Management. A new project definition framework for the product’s Program Portfolio Management module allows enterprises to define their projects according to internal conventions as well.

 

Coremetrics unveiled Coremetrics 2009, a significant technology upgrade to Coremetrics Benchmark, Coremetrics Explore and Coremetrics Search along with further refinements to Coremetrics Analytics solution. Coremetrics 2009 takes the guesswork out of digital marketing optimization and delivers a peer-level benchmarking solution that accurately and easily measures marketing results against the competition. Coremetrics 2009 also delivers significant enhancements that pave the way for visitor-centric marketing - including new tools for understanding mobile users and their interactions with online campaigns.

 

Enkata unveiled the next generation of its Strategic Service Suite, a ground-breaking solution that will accelerate a service center’s delivery of a differentiated customer experience and transition to a profit center. The Enkata Strategic Service Suite has features designed specifically to help contact centers increase their selling effectiveness while also delivering first contact resolution. The suite of products includes a packaged sales performance solution, balanced service and sales metrics, automated coaching plans and a rapid deployment option. Leveraging these capabilities, organizations accelerate the service-to-sales transition by providing supervisors with advanced performance management tools to develop confident, effective revenue-producing agents.

 

GemStone Systems announced the release of GemFire Enterprise 5.7, a core component of its high-performance data fabric. The release adds significant value to customers that depend on a highly scalable, reliable, on-demand environment and simplifies the approach developers have previously taken to connect to the data fabric.

 

Information Builders announced WebFOCUS InfoAssist, an intuitive ad hoc reporting solution built on the latest in AJAX technology with a familiar Microsoft Office-like user interface. It provides business users with the easy-to- use, robust query, reporting and analysis tool they need to make faster business and operational decisions.

 

InMage Systems announced DR-Scout 4.2, the newest release of its flagship disaster recovery and business continuity software. DR-Scout 4.2 is an enhanced version of their software and further helps companies reduce cost and complexity in business continuity and disaster recovery. In addition, DR-Scout improves recovery time and recovery point objectives across heterogeneous storage environments.

 

LucidEra announced LucidEra Fall ’08, a new upgrade to its on-demand analytics platform and applications for sales. LucidEra also announced a new Pipeline Healthcheck service for salesforce.com customers that is guaranteed to immediately identify sales pipeline risks and opportunities for improved business results. LucidEra Pipeline Insight Fall ’08 introduces the ability to create custom calculated metrics on the fly to gain deeper insight into how to hit your company’s number. Building on a suite of built-in best practice, the calculated metrics give customers new levels of flexibility to identify trends that weren’t visible without LucidEra. The new release of Pipeline Insight makes it even easier to increase revenue, reduce pipeline risk and increase forecast predictability with software as a service (SaaS) business intelligence (BI) solutions.

 

Maximizer Software Inc. announced the availability of its latest CRM software - Maximizer CRM 10.5. Providing small and midsized businesses (SMBs) a full-scale customer relationship management (CRM) solution directly on their smartphones, Maximizer offers the real-time access options to customer/prospect information on multiple platforms, including BlackBerry 8000 Series, Pearl, Curve and Bold smartphones as well as Apple iPhones. Enhancements in Maximizer CRM 10.5 are designed to support an on-the-go sales person.

 

Pitney Bowes Group 1 Software announced the release of AuraT, a new solution that enables companies to automate the cumbersome process of correcting addresses on customer records. By drastically reducing the time it takes to update customer address data, Aura enables organizations to ensure that customer communication is constant, continue to build brand loyalty and eliminate missed sales opportunities.

 

ZS Associates announced the new Javelin Software Suite, which provides a unified platform for 12 formerly stand-alone software products focused on incentives, call planning, promotion strategy, forecasting and account management. By ensuring that all Javelin products work in concert with one another, the common user interface allows customers to work easily and more efficiently across the suite.

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