A new survey of more than 12,000 Americans has found that 57 percent of consumers are skeptical of the overall benefits of health IT such as electronic health records, mobile apps and patient portals, in light of recent high-profile data breaches and a perceived lack of privacy protections by providers.
The national survey, conducted from September to December by market research firm Black Book, also revealed that 70 percent of Americans distrust health technology. That’s significantly lower than a 2014 survey by the Office of the National Coordinator for Health Information Technology, in which only 10 percent by respondents said they distrusted HIT.
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