I’ve seen Faye Chatman in action, so when she recommends finishing lunch at BB’s in Jacksonville with the coconut cake, who am I to say no? I recently caught up with Chatman, director of enterprise business intelligence (BI) for JEA, the eighth-largest municipal electric utility company in the U.S., and her boss, Wanyonyi Kendrick, CIO of JEA, to congratulate them on winning TDWI’s best practice award in the “BI on a Limited Budget” category and to ask them to share how they did it.

Jill Dyché: As with many best practice BI environments, JEA’s has actually solved a high-profile business problem. What were the initial drivers of the data warehouse at JEA?

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