November 21, 2007 - Duck Creek is working with property and casualty insurance carrier Hastings Mutual Insurance Company to implement an integrated, Web-enabled and front-end solution.
Hastings approached Duck Creek for a technology that could integrate well with the existing environment, provided the required real-time functionality was Web-capable and allowed them to easily reuse predeveloped code. Duck Creek recommended a Proof of Concept to give Hastings a real-world look at the system with one of its own products.
Hastings recognized that the Policy Express project with Duck Creek was quick to deliver ROI by shortening the new business process and by developing the expertise of the Hastings staff to enable self-sufficiency to quickly define, develop and deploy products with little to no support requirements with the vendor. Hastings estimates that with the new Web interface the business process has been shortened from one or two weeks to an average of two days.
Using Duck Creek's EXAMPLE Platform tools, Hastings created a Web front-end system for the legacy policy administration environment to capture data and execute underwriting rules. The captured data is submitted to the back office-rating engine for a quote and then sent back, via the Internet, for display to the agent. The Duck Creek system automatically maintains a diary/workflow and submission/quote history for the agents via EXAMPLE Express.
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