Vancouver, British Columbia, Dec. 8, 1999 – Pivotal Corporation, a leading provider of e-business relationship management (eBRM) solutions, and Gladwyne Software Surety (GSS), a leader in information technology risk management services, announced a ground-breaking initiative that provides a third-party guarantee for KPMG implementations of Pivotal solutions. As the first-ever insurance-backed IT initiative, this program marks a turning point in the software industry by establishing true accountability for IT implementation.

"KPMG, Gladwyne Software Surety and Pivotal have created the model for bondable IT implementation,” said Norm Francis, president and CEO of Pivotal Corporation. “The IT industry must adopt a valid and authoritative method of accountability. The model we have created will solidly protect the investments of KPMG/Pivotal customers.”

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