September 10, 2008 - Pitney Bowes Group 1 Software introduced EngageOneT Interactive Communications, a new solution that expands the capabilities of the Company's Customer Communications Management Suite.
EngageOne Interactive enables business users to create, deliver and manage real-time personalized, interactive customer communications across the enterprise, such as correspondence, new business applications and negotiated documents.
EngageOne Interactive offers a means to replace costly and hard to maintain legacy correspondence applications. Business users gain complete control of content and design of interactive documents, creating predefined templates. Template management, version control and workflow approval, along with metrics and analytics, ensure the quality of every document before it is delivered to the customer. Front-office users can find the right template and tailor the communication to the specific needs of the customer interaction.
EngageOne Interactive is the first offering from Pitney Bowes Group 1 Software's new EngageOne service-oriented architecture (SOA) framework.
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