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Pitney Bowes Group 1 Software Introduces Customer Data Quality (CDQ) Platform

  • November 13 2006, 1:00am EST
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Pitney Bowes Group 1 Software introduced its Customer Data Quality (CDQ) Platform, enabling businesses and government agencies to better manage their customer data by matching and consolidating information from across the enterprise into a single, comprehensive system of record for more effective customer communications, enhanced customer loyalty, and more informed decision making .

Built on a robust service-oriented architecture (SOA) framework, Group 1 Software's CDQ Platform delivers enhanced value and experience to meet the needs of agile businesses. The CDQ Platform offers built-in understanding to resolve both syntactic and semantic ambiguities and inconsistencies with global name recognition and advanced entity resolution, coupled with best-of-breed global address data quality and industry-leading geocoding components.

The CDQ Platform leverages an extensive knowledgebase and allows analysts to easily create custom business rules as new composite services that can be published and extended to the enterprise, enabling companies to unify customer account data, eliminate redundancies, link members of the same household, and expand customer knowledge.

In addition to providing an integrated framework for both batch and transactional CDQ, and rich support for integration with C, C++, VB.COM, C#/.NET, Java, Web services, and XML, the CDQ platform also supports Internet-based software-as-a-service (SaaS) delivery mode, and certified application connectors for SAP, Siebel and Microsoft Dynamics CRM.

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