Pitney Bowes Business Insight, a global provider of data quality and location intelligence solutions, reports the availability of its Customer Communications Management (CCM) Legacy Migration Service and import utility tools. The products and services are designed to help property/casualty insurance companies efficiently and effectively move their legacy applications to Pitney Bowes Business Insight’s next-generation CCM technology.
Pitney Bowes Business Insight’s CCM Legacy Migration Service involves a five-step conversion process that speeds conversion times and reduces costs while concurrently ensuring the quality of clients’ communications. To start the process, Pitney Bowes Business Insight maps out a client’s current CCM landscape including policies, claims, agent correspondence and collects existing document samples as well as assembly rules and existing data materials. From these design artifacts, the document architecture and customized conversion solution can be defined. The team will then define and prepare test cases and then implement a pilot project to validate the new document architecture and the customized process and make adjustments as necessary to ensure an easier transition for future conversion efforts. Its proven process utilizes an easy-to-use batch import utility tool to speed conversions and improve overall quality of the result, according to the company.
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