REVIEWER: Noel Gorvett, Group Finance Systems Manager for Pearson.
BACKGROUND: Pearson is an international media company with businesses in education, business information and consumer publishing. With more than 32,000 employees based in more than 60 countries, it is a large family of businesses that share the same aim: a focus on making the reading and learning experience as enjoyable and as beneficial as it can possibly be. Pearson had 2005 revenues of more than $7 billion.
HARDWARE PLATFORMS: Pearson runs Hyperion on an Oracle platform in UNIX AIX with the Wintel platform on MS Server 2003.
PROBLEM SOLVED: Pearson has three major corporate divisions that work independently, yet require centralized reporting. We needed a single, centralized business performance management system to provide a common, consistent and transparent financial and nonfinancial solution.
PRODUCT FUNCTIONALITY: The Hyperion Business Performance Management Suite has enabled us to move from a decentralized to centralized environment, which has resulted in three key benefits. First, fast close - Pearson now closes its monthly books in six days, down from 15 days. Second, we have consistent data that we can trust. Third, we have the framework, information and controls to standardize our reporting processes and help us identify areas for process and management improvements. We view our Hyperion solution as an enabler of change.
STRENGTHS: The Hyperion Business Performance Management Suite is flexible. It is easy to train employees on its use. At the same time, it's incredibly powerful and lowers the overall cost of ownership for financial and reporting applications. By centralizing and standardizing design, support and maintenance, we've eliminated data definition issues and lowered our support and maintenance costs.
WEAKNESSES: Some elements of the Hyperion Business Performance Management Suite are less mature than others, but Hyperion is working hard to address these and is still a long way ahead of the competition. This in no way detracts from the overall benefits the system provides. Some business benefits include the impact on culture in the business and how to communicate new functionality and application changes to a global community.
SELECTION CRITERIA: Pearson selected Hyperion's Business Performance Management Suite based on the fact that it gave us complete scalability, flexibility and the ability for us to work within the Pearson requirements rather than the software's requirements. We've relied on Hyperion Financial Management solutions for many years, and we appreciated the fact that Hyperion is aligning the modules and keeping consistency with the terminology, functionality and various other aspects of the solution.
DELIVERABLES: More than 250 users from over 60 locations around the globe have instant access to the accurate information they need. From this information they prepare a wide variety of financial and managerial reports used throughout their respective business units. Centrally, we have fast consolidation of financial information from all three major business units and prepare required consolidated financial reports and executive summary financial and managerial reports that the executive committee needs to run the business. We compare actual to planned performance and use that information to improve proactive decision-making.
VENDOR SUPPORT: We have confidence in Hyperion's ability to deliver solutions and make our projects successful. Over our long working relationship with Hyperion, they've become more than a vendor - they are a partner in our success. When we have issues or challenges with the solution, Hyperion and their partner community are there to help us solve them.
DOCUMENTATION: Hyperion Education Services provides training, support and education all in one program delivered via the same server that users access for data. Both new and existing users can find the educational materials they need online. We've had no trouble training and supporting users in more than 60 remote locations around the globe.
Hyperion Business Performance Management Suite
Hyperion Solutions Corporation
5450 Great America Parkway
Santa Clara, CA 95054
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