With more than 2,000 service centers located in 49 states, Jiffy Lube International, Inc. is the largest franchising organization in the fast oil change and fluid maintenance industry. Specifically, our operation, Pacific Coast Jiffy Lube, encompasses all of the Jiffy Lube outlets in Santa Barbara and San Luis Obispo counties. Our customers expect quick, dependable and inclusive service for a low price. In order to provide our customers with this exceptional experience, it is important to begin at the roots: Pacific Coast Jiffy Lube's corporate office in Arroyo Grande, California.
The corporate office acts as the "nerve center" and is responsible for overseeing the operations of all the service centers including inventory management, customer service issues, accounts receivable, accounts payable and payroll. Our data storage requirements are significant due to a growing customer base and extensive inventory management system. This data must then be made available to all our service locations. For example, we store customer and inventory information at the corporate office and update it on a nightly basis. Our service centers must be able to access this information 24x7 to have the critical data they need for their day-to-day operations. To conduct this coordinated effort, Pacific Coast Jiffy Lube required a network infrastructure that could store large amounts of data and make it continuously accessible to all the service centers.
Register or login for access to this item and much more
All Information Management content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access