Peter would like to thank Mike Cochrane of Palladium Group for his contribution to this month’s column.

In June, I introduced a key component for sustainability of information empowerment: the concept of a business intelligence competency center (BICC). I defined the BICC and its purpose, and outlined its functions within an organization. This month, I will discuss specific BICC roles, how a BICC fits into the larger organization and change management considerations for implementation.

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